Terms of Service

Overview

This website is operated by ZenoX. Throughout the site, the terms "we", "us", and "our" refer to ZenoX. By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions contained herein, you may not access the website or use any services.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, province, or state of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any unlawful or unauthorized purpose or violate any applicable laws in your jurisdiction.

Product Information

We strive to display product descriptions, specifications, colours, and images as accurately as possible. However, actual product colours and appearance may vary slightly depending on screen settings, lighting conditions, and manufacturing variations.

We reserve the right to modify, discontinue, or update products without prior notice.

Pricing and Availability

All prices are displayed in the applicable currency and are subject to change without notice.

We reserve the right to refuse or cancel any order if a product is incorrectly priced, unavailable, or affected by an error in product information.

Orders and Payments

By placing an order, you agree that:

• All information provided is accurate and complete.

• Payment information is valid and authorised.

• We may refuse or cancel an order at our discretion.

• Additional verification may be required before processing certain orders.

Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

While we make every effort to ensure timely delivery, we are not responsible for delays caused by couriers, customs, weather conditions, public holidays, or circumstances beyond our control.

Risk of loss and ownership of products pass to the customer upon delivery.

Returns and Refunds

Returns and refunds are governed by our Return Policy.

Customers must submit return requests within the specified return period. Returned products must meet the conditions outlined in our Return Policy before a refund, exchange, or store credit can be issued.

Intellectual Property

All content on this website, including logos, graphics, product images, text, designs, icons, and branding, is the property of ZenoX and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, ZenoX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products, website, or services.

Our maximum liability shall not exceed the amount paid by the customer for the relevant product.

Product Use

Customers are responsible for ensuring that products are used in accordance with the manufacturer's instructions and for their intended purpose.

We are not responsible for damage resulting from misuse, improper installation, negligence, or unauthorized modifications.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Third-Party Services

Certain services, content, or links available through our website may include third-party providers. We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites or services.

Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes become effective immediately upon posting on this website.

Continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

For questions regarding these Terms of Service, please contact us through the contact information provided on our website.